Contact us
We're here to help — however you prefer to reach us.
Whether you need a bulk B2B quotation, want to test a chair in our showroom, or have a warranty question — fill out the form below, WhatsApp us, call, or email. We reply within the same business day.
🪑 Visit Our Showroom
Address: 3 Ang Mo Kio Street 62, Link@AMK #02-12, Singapore 569139
Hours: Mon–Sun, 9:00 AM – 6:00 PM
What to expect: Test any chair on display — Aeron, Embody, Leap V2, Sayl, Zody, and more — with no obligation. Bring your team.
💬 WhatsApp Us (Fastest)
Chat on WhatsApp → — Replies in minutes, even on weekends.
📞 Call Us
+65 9070 7707 — Available during showroom hours.
✉️ Email Us
admin@newstar.sg — For formal quotations, invoices, and project enquiries. We aim to reply within 2 hours during business hours.
What Happens After You Contact Us?
| 1. You reach out | Tell us what you need — a quote, a chair recommendation, or a bulk order |
| 2. We respond (same day) | Quotation, product specs, or a showroom appointment — whatever fits |
| 3. You decide | No pressure. Try chairs first. Place your order when you're ready |
| 4. We deliver & install | Free delivery + assembly within Singapore — scheduled around your hours |
Frequently Asked Questions
What is the fastest way to get a B2B quotation?
WhatsApp us at +65 9070 7707 with the product(s) and quantity you need. We'll send a formal quotation within hours — you can also request it by email for a PDF version.
Can I visit the showroom without an appointment?
Yes — walk-ins are welcome during showroom hours (Mon–Sun, 9am–6pm). For large group visits (3+ people), WhatsApp us ahead so we can prepare.
Do you deliver outside Singapore?
We deliver island-wide within Singapore. For international shipping (Malaysia, Indonesia, etc.), contact us with your location and order details — we'll arrange a quote.
How do I submit a warranty claim?
WhatsApp or email us with (1) your order number or receipt, and (2) a photo of the issue with a description. We'll process your claim and advise on next steps — most common parts are well-stocked locally.
What payment methods do you accept?
PayNow (UEN: 53328446E), bank transfer (DBS: 0039442939), and major credit cards. For B2B orders, invoices are issued with standard payment terms.
